Data Center Knowledge rounds up major outages of 2009 and stresses the role of Twitter and other social media in service monitoring and customer support communication.
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- Lengthy Outage at Fisher Plaza
- Michael Jackson’s Death Slows The Web
- The Sidekick Snafu
- Total Data Loss for Ma.gnolia
- Twitter Felled by DDoS
- Amazon Cloud Glitches
- Downtime at Rackspace
- Fire at 151 Front Street
- Gmail is Down! Gmail is Down!
- Paypal Down, and the Meter is Running
- Air New Zealand Travel ‘Chaos’
posted by: gqpartner
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