2009: Tech Leaders Begging Forgiveness

COMPUTERWORLD has a great round up of abject apologies of high-tech leaders to their customers. Here is a summary:

1. Amazon apologizes for Kindle book deletions
2. iPhone apology #1: Baby Shaker
3. iPhone apology #2: Amp Up Before You Score
4. Microsoft's Danger lives up to its name
5. Microsoft regrets photo-swap incident
6. The reviews are in for Belkin…
7. Rackspace: About that cloud outage
8. Major League Baseball Web video a slow starter
9. A virtual apology from VMware to Microsoft
10. Dancer "Woz" steps on some toes
11. Google apologizes again and again and…
12. Hotel comes clean

[Read the whole thing]

What does it prove? Tech leaders whose professional disease are outsized egos and hubris are not known saying  "I'm sorry" too often. It seems that users are the only group today who can make them do so.

posted by: gqpartner