AuctionBytes via DataCenterKnowledge:
eBay Blames Search Outage on Listings Surge
By Ina Steiner
AuctionBytes.com
November 21, 2009
eBay issued a statement to AuctionBytes this evening after a glitch caused a major outage to its search and browse functions that left shoppers unable to find listings. According to company spokesperson John Pluhowski, "The unanticipated technical issue resulted from a surge in live listings as sellers ramp up for the holiday season." According to Pluhowski, eBay had over 200 million live listings, 33 percent more than at this time a year ago. He went on to state that full functionality should be restored by Sunday, as the fix for the technical issue was being implemented across the site.Mr. Pluhowski said the 200 million live listings refers to eBay.com - Auctions, fixed price, and SIF (Store Inventory format).
He did not explain how a 33 percent increase in listings could bring the site to a virtual standstill for an entire day during its busiest shopping season. He did say that eBay would be issuing refunds to sellers, but did not yet provide details.
eBay's large increase in listings has much to do with an onramp it created this year for major retailers to load inventory onto the site. [More]
posted by: gqpartner
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